Privacy Policy

Hatzoloh of New Square Privacy Policy

Effective Date: July 03, 2025

Information We Collect

Emergency Medical Information: During emergency responses, we collect medical information necessary to provide appropriate care and treatment. This includes symptoms, medical history relevant to the emergency, medications, and vital signs.

Contact Information: We collect contact information for emergency situations, training registration, volunteer applications, and donation processing. This may include names, addresses, phone numbers, and email addresses.

Website Information: Our website may collect standard web analytics data including IP addresses, browser type, pages visited, and time spent on site.

How We Use Your Information

Emergency Medical Care: Medical information is used solely for providing emergency medical treatment and ensuring continuity of care with hospital personnel.

Training & Volunteer Management: Contact information is used to coordinate training programs, volunteer scheduling, and organizational communications.

Donations: Donor information is used for processing contributions, providing tax receipts, and sending updates about our organization’s activities.

Information Sharing

Medical Personnel: Emergency medical information is shared with hospital staff, doctors, and other medical professionals involved in patient care.

Regulatory Compliance: We may share information as required by New York State Department of Health regulations, Rockland County EMS protocols, or other legal requirements.

No Third-Party Sales: We do not sell, rent, or lease personal information to third parties for marketing purposes.

HIPAA Compliance

As an emergency medical services provider, Hatzoloh of New Square complies with applicable HIPAA (Health Insurance Portability and Accountability Act) regulations regarding the protection of patient health information.

Protected Health Information (PHI): We maintain strict confidentiality of all patient medical information and only disclose PHI as permitted by law or with patient consent.

Community & Religious Considerations

Cultural Sensitivity: We understand the unique privacy needs of our Hasidic community and maintain appropriate sensitivity to religious and cultural considerations in our information handling practices.

Rabbinic Consultation: When appropriate and permitted by law, we may consult with Rabbinic authority regarding sensitive situations while maintaining patient confidentiality.

Data Security

We implement appropriate physical, electronic, and administrative safeguards to protect personal and medical information from unauthorized access, use, or disclosure.

Electronic Records: All electronic medical records and databases are secured with encryption and access controls.

Physical Records: Paper records are stored in secure, locked facilities with limited access.

Text Message Communications

Emergency Alerts: By providing your phone number, you may receive emergency-related text messages. Standard message and data rates apply.

Training Notifications: Volunteers and training participants may receive text notifications about schedules, updates, and urgent communications.

Opt-Out: You can opt out of non-emergency text communications by replying STOP to any message or contacting our administrative office.

Patient Rights

Access to Records: Patients have the right to request access to their emergency medical records in accordance with applicable laws.

Corrections: Patients may request corrections to their medical records if they believe information is inaccurate.

Complaints: Patients may file complaints regarding privacy practices with our Privacy Officer or with the U.S. Department of Health and Human Services.

Contact Information

Privacy Officer: [PRIVACY OFFICER NAME]
Phone: [PRIVACY PHONE]
Email: [PRIVACY EMAIL]
Address: [PRIVACY MAILING ADDRESS]

Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. The effective date will be updated accordingly, and significant changes will be communicated to affected individuals.

Last Updated: July 03, 2025